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1. I bought my Carly license via the Carly website, how can I cancel the autorenewal?
If you ordered the Carly license directly on our website, please contact us via this contact form, send us the invoice of your purchase and write "App Cancel Automatic Renewal" at the latest one month before the renewal date!
2. I bought my Carly license via the Apple App Store, how can I cancel the autorenewal?
If you ordered the Carly License via Apple, please cancel the auto-renewal directly in the settings on your phone under "subscriptions". Here are the steps to cancel the autorenewal:
-> Click here for Apple instructions
To keep in mind 💡: We can't cancel the auto-renewal for you due to restrictions of Apple. For app return and refund, please check here.
3. I bought my Carly license via the Google Play Store, how can I cancel the autorenewal?
If you ordered the Carly license via Google Play Store, please cancel the auto-renewal directly in the settings on your phone under "subscriptions". Here are the steps to cancel the autorenewal:
-> Click here for Google instructions
To keep in mind 💡: We can't cancel the auto-renewal for you due to restrictions of Google. For app return and refund, please check here. For app refunds please review "How do I return my Carly App license?
We are confident this information will help you to solve your questions. Please get in touch with our team here if you need more info.
PS: With the professional advice and actionable information that Carly offers, you can perform maintenance more efficiently on your car.