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1. I bought my Carly license via the Carly website, how can I cancel the autorenewal?
If you ordered the Carly license directly on our website, please contact us via this contact form, send us the invoice of your purchase and write "App Cancel Automatic Renewal" at the latest one month before the renewal date!
2. I bought my Carly license via the Apple App Store, how can I cancel the autorenewal?
If you ordered the Carly License via Apple, please cancel the auto-renewal directly in the settings on your phone under "subscriptions". Here are the steps to cancel the auto renewal:
-> Click here for Apple instructions.
To keep in mind 💡: We can't cancel the auto-renewal for you due to restrictions of Apple. For app return and refund, please check here.
3. I bought my Carly license via the Google Play Store, how can I cancel the autorenewals?
If you ordered the Carly license via Google Play Store, please cancel the auto-renewal directly in the settings on your phone under "subscriptions". Here are the steps to cancel the auto renewal:
-> Click here for Google instructions.
To keep in mind 💡: We can't cancel the auto-renewal for you due to restrictions of Google. For app returns and refunds, please review "How do I return my Carly App license?".
We are confident this information will help you. In case of more questions, please contact our team here.
PS: Save your time and money on car repair and maintenance with Carly.
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