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1. Why I can not find a module/ECU for my car?
- First step:
Make sure that the module you are looking for is listed as available for your model and build year. The module is mentioned as "codable in…" behind each coding here.
- Second step:
Connect with the vehicle, switch to coding, then check coding compatibility. If you can access other modules and the specific module you are trying to access is greyed out, please refer to the info text next to it directly in the App. Most likely, the module has received a software update at the shop and is currently not codable.
To keep in mind 💡: If you receive an error, no modules are listed or all listed modules are greyed out, then you may have a connection issue.
2. Why can I not see listed a specific module at all?
If a module is not listed at all, but other modules are accessible, there can be two reasons:
- The module is not built into your vehicle.
- The module is built-in, but not responding. This is sometimes the case with tuned or retrofitted modules.
If you have any questions about the features after reviewing this information, please fill out the support form here. Our support team will get in touch with you as soon as possible.
PS: Carly helps me to access my car data and expert knowledge from my phone.
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