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I use an older-generation White Scanner.
Your scanner works only with the supported OS for Android.
Step 1: Please check below if your car is compatible with your scanner.
Generation 1 (Android)
- Volkswagen (from 2009 /2010)
- Audi (from 2009 /2010)
- Seat (from 2009 /2010)
- Skoda (from 2009 /2010)
- Mercedes
- BMW (until 2006)
Generation 2 (Android)
- BMW
- Mercedes
- Porsche
- Toyota
- Renault
VAG Plus (Android)
- Volkswagen
- Audi
- Seat/Cupra
- Skoda
- Bentley
- Lamborghini
Step 2: Please do the following now. It is important that you follow each of these steps in order.
- Remove the scanner from the jack. Then unpair and delete all devices in the Bluetooth settings.
- Uninstall the app and restart your phone.
- After restarting the phone, reinstall the app via the Google Play Store.
- Plug the scanner into the OBD socket on the car and turn on the ignition.
- Open the Bluetooth settings of your phone and "Pair/Couple" the scanner with your phone again. (Only the OBD adapter. Code= 1234)
- Start the app, select your vehicle, start your engine and connect.
If you have any questions about the features after reviewing this information, please fill out the support form here. Our support team will get in touch with you as soon as possible.
PS: Carly helps me to access my car data and expert knowledge from my phone.
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