To perform service reset, please make sure:
- The function you want to reset is supported. We cannot confirm to 100% which functions will work for your car. Please test each function with the free basis version of the app
- The motor has been started before the reset and runs during the reset
- No fault is present in the vehicle, please check with the diagnosis
- Especially during brake reset --> make sure that it is carried out with the new sensors
- Exclude scanner as a source of error👉 Check our section “Connection Issues”
If the restart doesn’t work, delete the app and restart your smartphone. Then, reinstall the app. Please use the same user account. The full version remains.
Furthermore, please ensure that neither the manual brake, nor the pedal brake is active during the reset!
If the reset still does not work, there are two possibilities:
- Your vehicle has a communication problem
- Your vehicle blocks the reset (usually when the oil change is "overdue", the symbol is RED or the distance in kilometers is negative, for example, -500km) with any (combination/tacho) coding, because then a reset of the combi-instrument is carried out. Then, resetting the oil service with the app could work again.