There may be various reasons why the automatic transmission function has no effect.
- First check whether the ignition is switched on, or retry with a running engine.
- Using the Carly Diagnostics, clear any active error messages in the gearbox control unit or partially also in the engine control unit.
Of course, if you’ve eliminated all of these potential disruptive factors and still cannot make get it to work, our support team will always be there to help.
In that case, we would ask you to send us a brief e-mail with the error description to BMW@mycarly.com and we will try to remedy this as soon as possible.