How do I send a help message? Share this with friends: To send a message to our support, click either on the “question mark” icon in the upper right corner of the app or on “support / email” in the “features” section of the app. Related Articles Manual for questions about the Carly interface I get an error message when I log/register in to the app. What can I do? I forgot my password. What can I do? How do I log in? How do I register? Do I need an internet connection and why do I need to log in to use Carly?