How can you send a session log?

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Android

In Android you can send us a session log from the Support/Log area out of the Cockpit. There just press Get Support/Send Log The attached file is only for development purposes and is used to identify problems in the communication of the app. This is not the fault report file!

 

Screenshot_20160401-135555

iPhone

You can send a session log very easily by going into the Support/Log area from the Cockpit. There you can press ‘Send Logs’.

The attached file is only for development purposes and is used to identify problems in the communication of the app. This is not the fault report file!

With the help of this session log we can help you exactly with connection problems and other app themes.

 

Simulator Screen Shot 18. Apr 2017, 13.33.37