Please try the following:
- First ensure that your vehicle is clear of all faults.
- Try the coding again with a running engine.
- In the settings screen, set the communication speed to slow and try the coding again with a running engine.
- Try the coding with an original Carly Generation 2 adapter.
- Only for Android: Reinstall the app and try again.
If you uninstall the app on iPhone, you will lose your coding backups! To send yourself a backup file of all your codings, go to the ‘More’ screen and press ‘Send Coding Backups’.
If this doesn’t work, please send us a session log from within the app with the following information:
- Which coding in which ECU didn’t work?
- When is which error message shown?
- Was the engine running on your last attempt?
- Are other codings working?
- If so, which codings in which ECUs?